Kupendo is committed to protecting minors and preventing any form of Child Sexual Abuse and Exploitation (CSAE) or Child Sexual Abuse Material (CSAM) from appearing on our platform. This document outlines the standards, processes, enforcement protocols, and compliance requirements that guide Kupendo's operations to ensure a safe environment for all users.
1.
Purpose
2.
Zero-Tolerance Policy
Kupendo strictly prohibits:
- Child Sexual Abuse and Exploitation (CSAE) in any form
- Child Sexual Abuse Material (CSAM), including AI-generated or manipulated CSAM
- Imagery depicting minors in sexualized contexts
- Content suggesting or facilitating child trafficking, grooming, or exploitation
- Sexual communication with or about minors
Any user found engaging in these acts will be permanently banned, and confirmed content will be reported to the relevant legal authorities.
These prohibitions are published publicly in Kupendo's Terms of Service, Community Guidelines, and Safety Center.
3.
Age Verification and Access Restrictions
Kupendo is strictly for users aged 18 and above.
To enforce this:
- Users must provide their date of birth during sign-up.
- If the calculated age is below 18, the user is immediately restricted from continuing the account creation process.
- The system blocks repeated signup attempts using the same credentials or device fingerprinting.
- Future updates will include optional ID verification for flagged cases or high-risk regions.
These steps ensure that minors cannot join or access the platform.
4.
User Reporting System
Kupendo provides an in-app reporting mechanism available on every profile and photo. Users can report:
- Child pornography
- Images suspected to contain minors
- Child trafficking indicators
- AI-generated CSAM or deepfake content
- Suspicious profiles claiming to be under 18
- Any behavior suggesting solicitation of minors
All reports are reviewed within 24 hours, with urgent CSAE reports prioritized for immediate action.
5.
Detection, Assessment & Removal Process
Upon receiving a report or automated flag:
5.1 Initial Review
- The Safety Team assesses the content promptly.
- If material appears to involve a minor, it is immediately removed, and the account is suspended pending investigation.
5.2 Confirmed CSAM Protocol
If content is confirmed to be CSAM or CSAE-related, Kupendo will:
- Immediately remove the material from all servers.
- Permanently ban the offending account and related accounts.
- Preserve metadata and logs in accordance with legal requirements.
- Report the incident to the National Center for Missing and Exploited Children (NCMEC) or the appropriate regional authority.
5.3 Use of Automated Systems
Kupendo will maintain automated systems to detect:
- Underage-looking profiles
- Potential CSAM
- AI-generated CSAM patterns
- Suspicious or grooming-related behavior (in future updates)
6.
Compliance With Child Safety Laws
Kupendo complies with all applicable international, federal, and regional laws on child protection, including requirements to:
- Report confirmed CSAM to NCMEC (U.S.) or relevant local agencies
- Cooperate with law enforcement investigations
- Implement data preservation and escalation processes
- Follow Google Play Child Safety Standards
Kupendo will continuously update its policies in line with evolving legal requirements.
7.
Child Safety Point of Contact
Kupendo has appointed a dedicated representative to receive notifications, including communications from Google Play regarding CSAE content.
Child Safety Contact
Name: Osadolor Idahosa
Email: support@kupendo.co
Phone: +1 317 938 6994
Role: Child Safety & Compliance Officer
Responsibilities:- Receive CSAE alerts
- Coordinate investigation and enforcement actions
- Communicate with Google Play and law enforcement
- Oversee review procedures and policy implementation
8.
Ongoing Protection Measures While the App Is Live
Kupendo will maintain continuous child safety enforcement through:
8.1 Continuous Review
- Daily monitoring of flagged and reported content
- Routine audits of user profiles and photos
- Regular updates of automated detection tools
8.2 Staff Training
- Safety staff will undergo periodic training on CSAM identification
- Training includes legal obligations, escalation protocols, and emerging threats
8.3 User Education
- Safety reminders within the app
- Guidance on identifying suspicious behavior
- Links to support resources
8.4 Technical Enhancements
- Regular security updates
- Content hashing and detection mechanisms
- AI-based screening for high-risk imagery
- Proactive removal systems before content becomes visible
9.
Enforcement Actions
Kupendo may take any of the following actions:
- Immediate removal of violating content
- Permanent account termination
- Device and IP bans
- Reporting to relevant authorities
- Cooperation with law enforcement investigations
- Metadata preservation for legal compliance
Kupendo will enforce these measures consistently and transparently.
10.
Updates to this Policy
Kupendo will periodically review and update this policy to ensure compliance with:
- Google Play Child Safety Standards
- Local and international child protection laws
- New developments in CSAE prevention and detection
Users will be notified of significant changes to this policy.
11.
Commitment Statement
Kupendo is fully committed to creating a platform free from exploitation. Protecting children is a core ethical obligation, and Kupendo will continue investing in technology, staff training, and public policy measures that support global child safety.
Signed:
Kupendo Safety & Compliance Team
Kupendo Safety & Compliance Team